Frequently Asked Questions
Credit transfer/RPL

How do I apply for credit transfer/RPL?

How do I apply for credit transfer/RPL? The Ashmark Institute of Australia offers students Credit Transfer and Recognition of Prior Learning (RPL) towards all courses to those who have accredited qualifications in relevant areas. Students wishing to gain course credit must apply on the official application form titled COURSE CREDIT APPLICATION form available at the Little Collins St Campus. If you are wishing to receive course credit on the basis of previous studies, you need to bring your original academic transcripts with unit names, codes and your results clearly indicated. AIA will make a copy of these and return the original to you.

How will credit transfer/RPLs benefit me?

By applying for Credit Transfer/RPL, you may be able to complete your course of study earlier and it enables you to formally obtain recognition for previous studies and reduce the cost of your course.

Results

How can I find out my results?

Results are generally published only after all units have been completed during a term. As trainers need time to mark all outstanding assignments, final semester results are, generally, available by the start of the next term.

If you have any queries regarding obtaining results, please see Student Support Officer at Level 1, 459 Little Collins Street, Melbourne 3000.

I have not passed all my units, what shall I do?

• If you are not passing units you are required to apply for re-assessment. Please note that AIA allows students to resit a unit. Please contact Administration Department for more details.

• Appropriate support/intervention strategies will be arranged throughout the semester to assist you in achieving course requirements

How do I apply for my certificate?

You are eligible to receive your course completion certificate, if you have successfully completed your studies. What does this mean?

•  You successfully met all the assessment requirements of the course you are enrolled in.

• You have paid all your tuition fees including any re-assessment fees.

Note: The Institute reserves the right to withhold granting the Award attained by the student, if student fees remain outstanding.

To obtain your certificate and other documentation such as a Completion letter or Statement of Attainment you will need to contact the Student Support Officer at Level 1, 459 Little Collins Street, Melbourne 3000. 

How do I obtain a copy of my CoE?

 Please make an appointment with Student Suppoer Officer and they can issue a copy of your current CoE.

How can I suspend my studies?

Deferring or suspending studies means to temporarily delay or postpone studies. A deferment or suspension of studies can be initiated by either AIA or the student. If you wish to suspend or defer your studies, it is advised that you first speak to the Student Support Officer and place your request in writing (also, please go to Student Policies Section: Suspending, deferring or cancelling a student’s enrolment)

Students should note that deferring, suspending or cancelling their enrolment may affect their student visas. Students are advised to contact DIAC on 131 881 for further information.

How to apply for a deferment or suspension of studies? 

Students must submit a form to the Student Support Officer requesting to defer or temporarily suspend their studies, together with documentary evidence verifying their situation (for example, a police report). AIA will process the application within 10 working days. Should the application be refused, AIA will provide written reasons for its decision. A copy of AIA's response will be kept in the student's file.

Part-time work - Do I need a work permit?

Once they have commenced studies, international students wishing to work in Australia no longer need to apply separately for a ‘student visa with permission to work’ under Australia’s new visa arrangements. Under the new processing arrangements, which came into effect 26th April 2008, all student visas will be granted with work rights attached. This removes the need for you as an international student to make a separate application; thus, enabling you to commence part-time work as soon as the commencement of your course.

Under this new arrangement, students’ visa information will be stored electronically for access through the Visa Entitlement Verification Online (VEVO) service, which will allow you to view your visa details online. Employers, government agencies and education providers are also allowed to check your details with your consent.

For more information please visit the Department of Immigration and Citizenship (DIAC) website at www.immi.gov.au/students/students/working_while_studying/conditions.htm

Do I need to tell the Institute when I change my address?

Yes, Condition 8533 of your student visa, requires you to notify your educational provider of any changes in your residential address within 7 days. Failure to do so is a breach of Condition 8533 and may result in a cancellation of your student visa by DIAC.

What happens if I am sick and am unable to attend class?

Students who are absent should see a registered medical practitioner and obtain a medical certificate. The medical certificate must state that you have a medical condition and the period you will be unfit for class. You will need to provide original medical certificate to the Administration Department.

If I am unable to pay my fees on the due date, what do I do?

Students who are unable to meet their contracted payment schedule must see the Accounts/Finance Department as early as possible before the due date of their scheduled fee payment to negotiate an extension (for more details, please see Student Policies: Fee Payment Policy)