This course is designed to provide the knowledge and skills required to work in a workplace at the managerial/team leader level. Among other things, you'll learn how to:

 

- provide quality customer service

- recruit, select and induct staff

- ensure that your workplace is safe

- manage the performance of your team/employees

- Continuously improved customer services

- Identify and manage risk successfully

 

 

Students who successfully complete the course will receive the BSB51107 Diploma of Management.

 

COMPULSORY UNITS	DESCRIPTION
BSBCUS501A	Manage quality customer service
BSBFIM501A	Manage budgets and financial plans
BSBMGT502B	Manage people performance
BSBOHS509A	Ensure a safe workplace
BSBRSK501A	Manage risk
BSBHRM402A	Recruit, select and induct staff
BSBMGT516A	Facilitate continuous improvement
BSBMKG502B	Establish and adjust the marketing mix

  

 

Each unit is assessed through two or more assignments. Assessments require you to apply your knowledge and skills to your own business or another existing business (with the permission of the owner). If you are not yet in business, you will need to use your own business ideas and aspirations for your business plan. Students are assessed using a variety of methods including formal examinations, case studies, assignments, presentations, videotaped role-plays, and module-specific projects.

 

Upon successful completion, students will be awarded the Diploma of Management.

 

 

General requirements for this course include that students need to be 18 years of age or over and have an English language proficiency of IELTS level 5.5 or its equivalent. 

 

 

The BSB51107 Diploma of Management takes 52 weeks to complete.

 

 

2011: 7 March | 11 Apr | 09 May | 13 June | 18 July | 22 Aug | 26 Sep | 31 Oct | 5 Dec

 

 

- An application fee must be submitted with an enrolment form.

- Places cannot be confirmed unless payment has been received.

 

(This covers various student resources needed for the course.)

If you are an international student studying in Australia for the first time, you must purchase an approved Overseas Student Health Cover (OSHC) policy from a registered health benefit.

 

 

The Ashmark Institute of Australia students are expected to train at the following locations:

1.    287-313 Macaulay Road, North Melbourne, VIC.

2.    65 Mark Street, North Melbourne VIC.

 

The facilities are located in the central business district and are easily accessible by public transport from all points of the city.

 

 

Students acquire a broad knowledge of business strategies after completing the BSB51107 Diploma of Management, with the focus on management skills needed in both the commercial and/or non-profit sectors. The skills students gain in this diploma could provide the competitive advantage required to achieve a successful career in today’s business world.

 

 

- Office management

 

Effective managers are required in all areas of business today. Management roles within any company require sophisticated and dynamic approach and an ability to assess the need for organizational change. The Diploma of Management is specifically designed to help you develop an innovative and entrepreneurial approach to the management of people and organizations. The best managers have the skills and confidence to make decisions, manage change and adapt to an ever-evolving business world. Our course is your first step toward being a business or industry leader.